Refund Policy
Effective date: August 1, 2026 | Operator: Brightfork Media LLC
1. Purchases Through Apple App Store or Google Play
In-app purchases and subscriptions made through Apple or Google are agreements between you and that platform. Refund requests should be submitted first through Apple or Google using their standard refund flows. We may, where required by law or in isolated cases, assist platforms with transaction verification.
2. Web Recharge Purchases
For optional web-based recharge processed through our payment partners (Cash App, Apple Pay, Google Pay, Visa, MasterCard):
- Virtual currency and consumable items that have already been delivered and used in-game are not refundable, except where required by law.
- If a recharge payment succeeds but coins are not credited to your account due to a technical error, contact us and we will credit the missing coins or issue a refund promptly.
- Duplicate or mistaken recharges reported within 48 hours may be eligible for review.
3. How to Contact Us
Email is the primary channel for refund questions: support@777gameshub.games. Please include: your name, the email or phone used on the order, date of purchase, transaction or order ID, platform, approximate amount and currency, and a short description of the issue. We aim to respond within 5 business days.
4. Changes
We may update this policy from time to time. The "Effective date" will change when we do.